Fishing for Good Service

Spaghetti Pomodoro at Strada

I’ve not been to Strada before and was looking forward to eating there. It’s interesting how many Italian style chains there are around, from the American inspired Frankie and Benny’s, Bella Italia, Prezzo. Strada is owned by the same company which owns Bella Italia and Cafe Rouge. We went to the Strada branch in York with is on Low Petergate in a lovely old building. When we entered we were greeted in a friendly manner and offered a table by the window, the place didn’t look too busy.

Inside there was a modern Italian feel to the decor and furniture and it certainly did not feel as intimidating or posh as Prezzo. However I did feel from a service perspective that Prezzo was more family friendly than Strada. This wasn’t what I would have expected by looking at the websites and online menus, my impression, having not been to either Strada or Prezzo before, was that Strada was for families and Prezzo was for couples. Our experience of the two York branches was the other way round. Though having said that, crayons and activity sheets did arrive at the table as we perused the menus.

We placed our order when our drinks arrived, which was pretty prompt, though after that the service went a little downhill.

The children’s starters arrived and they got the order wrong. Now that does happen now and again, but when you realise that the children’s menu only has two choices and we had only ordered two starters (one of each) I wasn’t impressed that they messed up that part of the order. It did make me worry whether they would get the rest of the order right!

We then waited ages for our food…

We waited…

No explanation from the staff who were notably absent. What was apparent later (when visiting the bathroom) was that there was a group in the back of the restaurant and this had a very negative impact on the service to other diners in the restaurant. It wasn’t a huge group, but it had a noticeable impact on service.

Could they have not got in some more staff if they knew they were having this group in? I also wonder if they like Prezzo did not realise that though it wasn’t school holidays in York, it was in other areas of the country and thought it would be quieter than normal? Who knows.

Eventually our food arrived.

I had decided to go for something very different to what I would normally order in a place like Strada and went for the Tegamaccio at £14.50. This is a “classic” seafood stew from Puglia. With king prawns, mussels, clams, squid and red mullet with fregola pasta in a tomato, white wine and herb sauce.

Tegamaccio

It did look very nice, and the sauce was tasty. I was disappointed with the amount of fish in the dish, yes there were plenty of prawns and a fair few mussels filled the dish, however there was only a single small piece of red mullet and just a few squid rings. The dish was served with some toasted bread and in the bottom of the dish was fregola pasta, which is similar to the large Israeli cous cous. Personally I think the dish needed more fish and more pasta. Normally I am not one of those people who demands huge portions, but in this instance the issue wasn’t one of quantity, but one of proportions.

My son decided that he would go with the simple, Spaghetti Pomodoro at £7.75. Spaghetti with fresh tomatoes, tomato sauce, drizzled with pesto and topped with fresh basil.

It looked great and he said it was delicious and finished the dish off.

My wife chose the Penne Bufala at £8.50, the description said roasted peppers, courgettes and aubergine in a tomato and basil sauce with black olives and buffalo mozzarella.

My wife was disappointed that the dish was missing the mozzarella, now at the time I thought that wasn’t a mistake and we has misunderstood the name of the dish. Now with writing this blog post, I checked the menus for descriptions and as you have read above the dish was suppose to come with mozzarella. Having said that I think the reason my wife didn’t complain at the time was that by the time our main courses had arrived the staff then disappeared. When they did appear to wait on other people’s tables they ignored us.

The marghertia pizzas didn’t go down well with the two little ones, they said they “didn’t like it” but I think the reason was that the pizza bases were paper thin. I do like thin and crispy pizza bases, but in this instance these were too thin, they felt even thinner than wraps! As a result the pizza felt as you ate it that you were eating cardboard covered in tomato paste. A real disappointment, if we had known, we would have ordered the spaghetti bolognese.

Having finished our food, it then took ages to get the attention of the waiting staff so that we could pay the bill. In the end the only way we could get their attention was to get our coats on and start walking towards the exit! That is not good service, and though the food was okay, what really let the place down was the poor service.

Paella Time

Paella

One of the reasons I write this blog is to remind me of places I have eaten and dishes I have cooked. One thing I have noted is how much I cook paella, so much so that I took a break from cooking it. I have made it recently, to go with a seafood platter, we liked it so much that I cooked almost the same meal again!

The key I have found with a decent paella is good rice and a decent stock. I have found though that the paella seasoning from Tesco is a good compromise if you don’t have any saffron.

In a large frying pan, heat some olive oil. I really keep thinking I should really invest in a proper large paella pan. It’s okay using my current frying pan, but I think it ‘s a little too deep. Using a larger shallower paella pan would make for a more authentic paella and get it cooked just right. Into the hot pan I added some cubed pancetta to which after it cooked, I added some vegetables. This time I did extra vegetables, so I took some diced onion, pepper, courgette, mushrooms and aubergine. This I cooked in the pan until it had softened. I then added the paella rice. I also added the paella seasoning mix to the pan, this contains saffron, as well as some dried tomato, onion and spices. It adds a depth of flavour and that authentic yellow colour. If you want a deeper yellow you need to add more saffron. This was all mixed with the oil, pancetta and vegetables.

I boosted the heat up and added a large splash of white wine. I then added stock to the pan so it covered the rice. As the dish cooked I added more stock.

I did stir now and again, but not too much. With a risotto you want to stir a lot to break down the rice a bit and create a creamy sauce. With paella you want to avoid that, but also get the paella to stick slightly to the bottom of the pan.

Just before serving I added some lemon segments and some griddled seafood. I am sure that some would say I should cook the squid and prawns in the paella, however I have found that they can overcook, becoming tasteless and rubbery. I now cook the squid and prawns separately, using a griddle normally and then place on top of the paella. If I am using chorizo I will do something similar.

I was very pleased with the end result and it was liked by everyone at the table.

Seafood Platter

For New Year’s Eve we decided to have a fish and seafood platter. It was an opportunity to cook and eat some great food. However one problem, as you may recall New Year’s Eve is not only part of Christmas, it’s also a Monday. As a result it was virtually impossible to find any fresh fish or seafood. Generally the fishing fleets don’t go out at weekends and I suspect that they certainly wouldn’t go out over a weekend during the festive season. As a result we went with frozen seafood, not my first choice, but with what we wanted it was better than nothing.

We got some frozen king prawns, scallops and squid from Sainsbury’s as part of their Taste the Difference range. One of the key things to do when using frozen seafood is to defrost and defrost safely. If you cook frozen seafood from frozen, generally what happens is that you overcook it and it becomes very rubbery. You need to take care when defrosting to avoid food poisoning. The best way to defost is in the fridge, but this takes time. If you do defrost at room temperature, make sure you move the seafood to the fridge once it has defrosted.

The prawns I cooked on my griddle, whilst the scallops were cooked very quickly on a hot flat frying pan, as were the squid rings.

scallops, prawns and squid rings

The scallops were perfect and I was really pleased with how I cooked them. They were browned on each side, but were only just done on the inside. As a result they were melt in the mouth tender, and full of flavour. The prawns were very good, and served with some lemon were delicious. I was less impressed with the squid rings. In the past when I have cooked squid, I have bought frozen whole squid from Tesco and cut it into pieces of squid. I much prefer using this way of preparing squid, usually scoring one side to ensure even cooking and browing of the edges. The squid from Sainsbury’s comes ready sliced into rings. It cooked fine, but it lacked the depth of flavour I have had in the past with squid from Tesco. Why didn’t I get my squid from Tesco, well they’ve seemed to have stopped selling it.

Alongside this plate of seafood I also grilled some giant tiger prawns in their shells. These were placed under a really hot grill, after they were fully defrosted and brushed with some olive oil. The main reason for these prawns is twofold, one is the visual impact, secondly was flavour. They were delicious, though of course were quite messy to peel.

Taste the Difference Whole Giant King Tiger Prawns

We also had some dressed crab, these were small crab shells filled with a crab pate and white crab meat. They looked really nice, but lacked the depth of flavour I would liked to have. This was served with some fresh crusty bread.

Dressed Crab


Another successful dish was some clams. I got a pack of frozen Big and Juicy clams from the Big Prawn Company which I mananged to buy at Waitrose.

Big and Juicy clams from the Big Prawn Company

Again the key was to ensue they were properly defrosted before cooking, well they’re cooked already, all they really needed was heating up. I did this in a pan with some freshly chopped garlic and parsley. I thought they were delicious and very good value at £3.29. I think they would also work with linguine if wanted pasta and seafood.

We also cooked some salmon, this was roasted in the oven with a little olive oil.

Overall this was a delicious meal, we served it with some fresh salad and I also made a paella.

I want a quick lunch

When shopping in Bath recently, my wife said to me, so where are we going to go for lunch and I am hungry now! So I did decide that we would go to the French place where we had our first lunch date when we were courting… love that word so Edwardian. However she did then add she was really hungry, so when I saw the sign for Yo! Sushi I detoured, as I knew she would then be able to lift a dish straight from the conveyor belt.

So once we were sat down, she lifted a Spicy Chicken salad off the belt and we shared it and started to eat. This is a nice simple dish of cold spicy chicken on a bed of leaves and dressed with a ginger and garlic dressing.

I also ordered three more hot dishes, partly as I like them, mainly as it was cold and having some hot food is better than just cold food.

We went with one of our regular dishes, the Spicy Pepper Squid. This was cooked well, crunchy outside and soft tender squid on the inside. The chilli was hot and spicy, maybe a little too hot!

Spicy Pepper Squid

Our server recommended one of the specials, Beef & Garlic Teriyaki. This is crispy coated slices of premium beef glazed in a garlic teriyaki sauce. This was a nice dish, full of flavour. As it is one of their “yellow dish” specials it was the most expensive dish at £6. Not sure if it was value for money, but still a very nice dish.

I had, had the Chicken Firecracker Rice before, this time though I went for the Vegetable Firecracker Rice, it is cheaper and I don’t think the chicken adds anything to the dish. It is described as spicy sushi rice with Asian vegetables.

We did consider having another dish, but in the end didn’t see anything we felt like eating, which probably meant we had eaten enough.

The only complaint I had was with paying the bill, as they charged me for a water that I hadn’t had. Now, what I don’t understand, is why Yo! Sushi charge for water in the first place? Why? They say it is filtered spring water, but it comes out of a tap on the table! Anyhow they did refund me the cost of the water.

So four dishes and two drinks for £19.70 which I didn’t think was too bad.

I just like Mondays

Every Monday at Yo! Sushi is Blue Plate Monday. What this offer does, is they take fifty of their dishes, put them on blue plates and charge just £2.40 per plate. As a result you can have a nice meal and not spend too much money. There is a really wide and good choice of dishes, including traditional sushi, sashimi as well as salads and hot dishes.

My only criticism is that the conveyor belt appears to be full of sweet dishes and fruit. There was quite a limited choice of cold sushi dishes. So rather than take dishes from the conveyor belt, I decided to order some hot dishes. You can of course order cold dishes too.

I went with one of my favourite dishes the Spicy Pepper Squid. Hot coils of spicy pepper squid topped with red chilli.

Spicy Pepper Squid

I would warn you that the chilli was quite hot and if you aren’t use to that kind of heat avoid it. I do like this dish, the crunch of the coating, the softness and smoothness of the squid, combined with the heat of pepper and chilli. I did very nearly another dish of the squid.

I also had Chicken Katsu this is chicken breast covered in Japanese breadcrumbs and served with a spicy fruity katsu curry sauce.

Chicken Katsu

Sometimes I should read my own blog as I previously wrote.

The best way I can describe it is as a breaded chicken burger, fried, sliced, placed on rice and then covered in curry gravy! It wasn’t a horrible dish, but certainly wasn’t one I would order again or would recommend.

I will say this time I was in the mood for some crunchy spicy chicken, so that’s why I ordered it!

The third dish was Hairy Prawns. You get two prawns wrapped in kadaifi pastry with wasabi mayonnaise.

Hairy Prawns

This was something I hadn’t seen or tried before, also these were really quite messy to eat There was an incredible crunchy sensation as bit into the prawns, finished off with the soft prawn itself. The prawns tasted of prawns (which is not always the case) and the wasabi mayonnaise complemented the dish perfectly.

My final and fourth dish was Chicken Firecracker Rice.

Chicken Firecracker Rice

This was a nice dish of stir fried chicken and sushi rice, sticky, savoury, slightly spicy and delicious.

To drink I went with the Green Tea, which is hot and refreshing. You can also have unlimited refills.

Overall for £11.10 I thought this was very good value for money.

Don’t overcook the squid!

A recent birthday treat was to go to the new Frankie and Benny’s in Weston-super-Mare. As it was lunchtime, I went for the lunchtime menu special, which seemed reasonable value. For my starter I went with the Bruschetta, a homemade mix of fresh tomato, red onion, basil, olive oil and cracked black pepper served over toasted garlic ciabatta bread, finished with a balsamic glaze. I was not that impressed with this, I found the red onion very harsh and astringent. Normally red onion can be very sweet when raw, however I didn’t enjoy this as much as I thought I would.

The Calamari Caesar Salad came next, which consisted of (according to the menu) lightly fried and seasoned calamari, crispy Cos lettuce leaves, white anchovy, tomato and fresh garlic ciabatta croutons drizzled with our Caesar dressing, topped with Grana Padano and served with a wedge of lemon.

Calamari Caesar Salad

I would probably take exception to the phrase “lightly fried” as the squid had been overcooked to the point where the calamari was crunchy on the outside and quite rubbery on the inside. It wasn’t unpleasant, but I do think that Frankie and Benny’s could do a much better job of cooking the squid. It’s not difficult to cook squid well, however I think that the squid at Frankie and Benny’s is double cooked, it is cooked already and then cooked again when it is ordered. I of course don’t know that for sure. The chef has used the larger outside leaves of the Cos lettuce for the dish, which meant they were more limp than crispy. Overall I did enjoy the salad and it was a good sized portion and value for money.

Time for Yo Sushi

I haven’t been to Yo Sushi for a while now, even though I enjoyed the meal I had there the last time I was there in 2009. I didn’t think it was that long ago!

Out on a evening shopping trip out with my wife, we decided that we wanted to get a quick bite to eat and as both like sushi, decided that we would go to Yo Sushi.

The first dish we grabbed from the conveyor belt was Assorted Fish Maki, two each of salmon, tuna and prawn and chive maki. These were very nice. I then picked up a plate of Avocado Maki, alas these were quite bland, but did have a nice texture.

We then ordered some hot dishes, which means as we could see into the kitchen we knew were freshly cooked. As might be guessed by regular readers of the blog, I went with squid, well I like squid. The Spicy Pepper Squid, is described as hot coils of spicy pepper squid topped with red chilli. I personally thought it was overcooked and a little chewy, but really enjoyed the dish, the chilli was a nice touch and added some heat to the squid.

The Chicken Teriyaki, grilled chicken in a sweet, sticky soy based sauce was very good, delicious and the sauce was just right. We could have probably eaten three of this dish, but in the end had just one. The grilled chicken was tender and there is something I have alway enjoyed about grilled chicken. This was well complemented by the sticky teriyaki sauce and dressed with sesame seeds.

As I was intrigued and had never had it before, I ordered the Soft Shell Crab Tempura, which was described as soft, tasty and tender soft shell blue crab fried in a crispy and light batter with tempura sauce. I do like crab but had not had soft shell crab before. This dish was mainly about texture, there wasn’t a strong crab flavour, but was quite nice.

Overall it was a really nice meal, though we preferred the hot dishes. We thought it was quite reasonable for the price we were charged.

Calamari Fritti

Recently in London I went out for a meal at Ciao Bella in Bloomsbury.

It was rather a crowded noisy typical Italian restaurant that you can find in London and in other cities across the UK. You are when choosing what to eat faced with a typically large varied menu covering a range of Italian cuisine including pizza and pasta.

From personal experience in northern Italy these kinds of restaurants don’t seem to actually exist in Italy. In Italy there are small family run places have smaller menus, fresh food, ever changing and delicious food.

I have been put off going to Italian restaurants in the UK in the main as I have had a couple of bad experiences. I was once at another Italian restaurant in London and I asked for Spaghetti alle Vongole, and what I got was a sauce that was from a jar!

So I glanced over the menu with a little trepidation, knowing that though it might sound nice on the menu, it may not actually be nice. In the end I went with one of my usual choices, the calamari fritti. Regular readers of the blog will know that I am a real fan of squid and it’s almost a benchmark for me on how good a restaurant is. Squid is a relatively simple dish to cook and if a place can’t cook squid properly than what hope is there for any other dish from the place.

It was a good sized portion and despite the dusting of paprika was very nice. It wasn’t rubbery and tasted good. It wasn’t perfect, but I have had a lot worse before.

More Chilli Squid

Having to stay overnight in London for a meeting I needed somewhere to eat and as I had enjoyed my last meal at Wagamama decided to go to the branch in Covent Garden.

I recently wrote about the Chilli Squid from Wagamama that I had when I was in Leeds.

This looked fantastic, was beautifully cooked and tasted delicious. I really liked the squid and the dipping sauce added to the dish without overpowering it.

Though there were other things on the menu, but as I do like squid I went with the squid again.

Squid

The menu describes it as deep-fried squid seasoned with sea salt and shichimi. It was served with a chilli and coriander dipping sauce.

This squid looked great and quite different to the squid I had in Leeds.

I would say the squid in London looked a lot better and I thought the squid in Leeds looked nice.

However though the squid I had in Leeds tasted delicious, the version in London was not as tasty. Still really nice though and the dipping sauce was great.

I think next time I go to Wagamama I will probably try something different.

Chilli Squid from Wagamama

I was up in Leeds earlier this month and with some old friends we went to Wagamamas. I have enjoyed my previous visits to the noodle chain and was looking forward to the meal, and I wasn’t disappointed.

You don’t really have starters at Wagamama there are side dishes that arrive when they are ready. We ordered a few alongside our main noodle dishes (I will cover mine in a later blog post). One of the first dishes to arrive was the squid.

Deep-fried squid seasoned with sea salt and shichimi. Served with a chilli and coriander dipping sauce.

This looked fantastic, was beautifully cooked and tasted delicious. I really liked the squid and the dipping sauce added to the dish without overpowering it.

Regular readers of the blog will know that I am a real fan of squid and it’s almost a benchmark for me on how good a restaurant is. Squid is a relatively simple dish to cook and if a place can’t cook squid properly than what hope is there for any other dish from the place. At Wagamama the squid was excellent.