Back in July we went out to eat for a family celebration. We went to Bella Italia at Cribbs Causeway, having quite enjoyed our last visit there in June. The fact they do some good gluten free dishes was also a factor in us choosing it.
We had a lovely warm welcome from the staff and they showed us to our table. We had a good look over the menu.
I had a starter, it was the Tomino con Parma. This was soft Italian cheese wrapped with prosciutto ham and fresh sage, baked in the oven and served with pasta fritti. I hadn’t seen a picture and was a little surprised by what I got.
Having said that, it was an interesting starter, but I really didn’t think much of it, and I wouldn’t have it again.
For my main course I went with the Salsiccia Broccoli Pizza, this was pizza with Basilicata sausage, tenderstem broccoli, red chilli & garlic topped with mozzarella and pecorino cheese on a creamy mascarpone base with a drizzle of balsamic glaze.
What I liked about the pizza was that this was quite different to regular pizza, the addition of broccoli and a white base was really nice. I liked the different cheeses as well. It was tasty, but for me there was a little too much chilli on the pizza.
Overall I have been impressed with my most recent visits to Bella Italia. The food has been more interesting, better quality and the service we have had, has been excellent. Well impressed.
Our initial idea was to go to the cinema, though there was nothing at the cinema we could watch, so made the decision we would go out to eat at Bella Italia at the Mall. Virtually all the major chains in Weston have closed now, so wanting to ensure that the menu had gluten free options, we decided to head to the Mall.
Well as we hit the M5 northbound it was chocked full and slow moving, we thought we made a mistake. But eventually it thinned out and we could go faster. We got to Bella Italia just in time.
We had a lovely warm welcome from the staff and they showed us to our table.
We had a good look over the menu. It looked like there was a lot more on there than when I last looked (which was probably last summer).
Though I like starters I usually don’t have a starter, but as others in the family were going for garlic bread, I looked over the possible choices. The calamari would have been an obvious choice for me. So I decided on the Calzonetti ‘Nduj, as I was thinking about pasta for my main course. However a last minute change of thought resulted in me actually ordering the Arancini al Granchio
There are crispy rice balls filled with crab, prawns and fennel with a side of lemon & cracked pepper mayonnaise.
They were very nice, not outstanding, but they were nice. You could taste the crab and the mayonnaise with the crunchy exterior.
For my main course I went with a pasta dish, Salsiccia Mezzaluna.
Fresh mezzaluna pasta filled with Luganica sausage & radiccio, cooked in a sage butter and finished with toasted hazelnuts and a beef dripping pangrattato crumb.
This just sounded divine and to be honest it was totally delicious. The pasta was al dente, the filling had a nice flavour, I think it could have been stronger, but I loved the sage butter and the toasted hazelnuts and pangrattato crumb added real silkiness and crunch to the dish.
I loved it.
I wasn’t full, so went for a dessert, the raspberry and pistachio semifreddo with white chocolate and marshmallow sauce.
This was nice, but I felt it could do with more pistachio and more sauce. Having said that I really enjoyed it.
As for the rest of the family, my better half went with theFunghi Crema made with chestnut mushrooms in a porcini, mascarpone & pecorino cheese sauce with fresh mafalde pasta ribbons.
She really enjoyed the dish and it looked great.
My youngest had a gluten free Marghaerita, whilst my son had the gluten free Pepperoni with tomato, mozzarella, salami piccante, red onion, garlic and rocket.
They both enjoyed their pizza.
My son also had the warm gluten free chocolate brownie with white chocolate chunks served with vegan vanilla gelato and a sprinkling of honeycomb.
He finished off the plate of food
This was probably one of the best meals I have ever had at Bella Italia, really enjoyed the experience, the food and the service.
Now as we start to leave the third lockdown I have been reflecting on some meals I had out over the last few years which never made it to the blog. Sometimes I just run out of time to write up a review and sometimes I forget to write up the meal.
Back in May 2019 we went out for pizza at Bella Italia at Cribbs Causeway. I had the Funghi Luganica, a ‘white pizza’ with a mascarpone and porcini base, topped with garlic & thyme chestnut mushrooms, pancetta, Luganica sausage and mozzarella.
I did enjoy this pizza and it was very woodland like in appearance and taste. It had a woodland or forest feel to it. I really enjoyed the mushrooms, which had very much a roasted flavour, rather than the insipid soggy texture and flavour you can usually find on some pizzas. The crumbled sausage added texture, saltiness as well as a meaty flavour to the pizza. I liked the fact that this was a ‘white pizza’ so no tomato. I do quite enjoy these kinds of pizza, however one day I will try and make my own ‘white pizza’.
I think this was the first time I had this pizza and enjoyed it so much that on return visits to Bella Italia I ordered it again in July at Cribbs Causeway and also ordered it when I was at a branch at Bella Italia in Leeds, which wasn’t as good as the versions I had earlier.
On my most most recent visit to Bella Italia which was way back in February 2020, just before lockdown, I actually went with a Calzone pizza. I don’t recall if the Funghi Luganica was on the menu or not, having checked the current menu it’s no longer there.
As I was going through some photographs I realised that this meal I had last September wasn’t on the blog. I was up in Leeds and staying at the Woodlands Hotel. This was a really nice hotel outside Leeds, so plenty of parking, and it was cheaper than a city centre Premier Inn.
I decided to go out to eat. I planned to go to Morley which had an interesting choice of restaurants, however the road there was closed due to an accident. So in the end I went to the Centre 27 Business Park and as I had a voucher, I went to Bella Italia.
I had a warm welcome and though the place was busy I was shown to a table and I looked over the menu. I ordered the Funghi Arrosto mushroom starter, which was described in the menu as chestnut mushrooms oven-baked with wilted baby spinach leaves in a mascarpone and porcini sauce. Served with toasted ciabatta. It sounded rather nice. However when it arrived didn’t have any spinach.
When I complained initially I was told the spinach was mixed into the sauce. Knowing that wasn’t the case, the menu had said wilted baby spinach I had to go to the Bella Italia website and find the picture of the dish with the description.
I complained again, showed the picture and compared it to what I had received, and this time I was taken seriously. The dish was replaced.
This time it looked more like the menu picture, so much better, though I think the ciabatta could have been toasted more, but I was a little tired of complaining and I was hungry. I really shouldn’t have had to complain twice, I shouldn’t have even needed to complain once!
For my mains I had a mushroom pizza, can you tell I was in the mood for mushrooms. I ordered the Funghi Luganica – A ‘white pizza’ with a mascarpone and porcini base, topped with garlic & thyme chestnut mushrooms, pancetta, Luganica sausage and mozzarella.
I’ve had this pizza before at Bella Italia and I enjoyed it last time, and I enjoyed it this time as well, though it was a little overdone to my taste. The base is mushroomy (is that a word) and savoury, over the traditional tomato that you find on most pizza. The chunks of mushroom on the pizza were very nice and I really enjoyed them.
I decided not to have a desert.
I did later complain and got a £20 voucher to spend on a future visit to Bella Italia.
That branch of Bella Italia has now permanently closed.
In the past we’ve had some good experiences at the Bella Italia at Cribbs Causeway and we’ve had some pretty poor ones too. We have been there a number of times, and they have revamped the places a few times over the years. Now it has a more of an American diner feel to it, rather than the Italian restaurant style it had before.
One of the key reasons we decided to return to eat was that we had a special offer. We used an offer code, so we only paid five pounds for each dish, which made the whole meal very good value for money.
Though we had to wait for a while, we were once our table was ready we were given a warm and friendly welcome and and it was quick and easy to place our order.
I ordered the Funghi Luganica – A ‘white pizza’ with a mascarpone and porcini base, topped with garlic & thyme chestnut mushrooms, pancetta, Luganica sausage and mozzarella.
I’ve had this pizza before at Bella Italia and I enjoyed it last time, and I enjoyed it this time as well. The base is mushroomy (is that a word) and savoury, over the traditional tomato that you find on most pizza. The chunks of mushroom on the pizza were very nice and I really enjoyed them.
My son had the Queen Margherita pizza. Tomato and mozzarella base, oven-baked then topped with torn bufala mozzarella, fresh tomatoes, toasted pine nuts, rocket and green pesto.
This looked great and he said it was fresh and tasty. It was finished off, which doesn’t always happen.
My wife had the fresh egg tagliatelle in a tasty carbonara sauce with crispy pancetta and leeks.
However this didn’t look anything like the picture on the menu on the website when we got home, where are the leeks? Having said that she did say the pasta was very tasty.
Service was mixed, our main waiter was warm and friendly, but other staff looked rushed and flustered.
Overall though we had an enjoyable dining experience.
Taking lunch at Bella Italia in South Kensington the other week, I decided that I would go down the Calzone route.
Bella Italia in South Kensington is a short walk from the Science Museum, which we had just visited. The lunch menus inside the museum cafés looked interesting, but my children’s choices were quite limited. Can be quite a challenge for eating out, when your youngest is adamant she is going to eat nothing unless it was pizza!
If you have visited a Bella Italia in most parts of the country, you probably have gone in quite a large spacious restaurant, the one in South Kensington is very small in comparison over two floors, probably only a third of the covers you would find another Bella Italia. This one did though look much more inviting and cosy than others I have been in.
We were seated upstairs and decided to partake the lunch menu, at £7.95 for one course, this was two pounds more than the same menu, for example in Bristol. This London weighting probably pays for the higher rental costs and high staff costs, though less value for money was a result.
Looking over the menu, I decided upon the Calzone Diavola. This is described in the menu as “The perfect portion for lunchtime with N’duja sausage and pepperoni, chicken breast, cherry bell peppers, green chillies, red onion and mozzarella on a spicy arrabbiata base, served with mixed salad and arrabbiata dip.”
I was quite surprised when it arrived the find the edges were crimped like a pasty.
The pizza “base” was well cooked, crisp on the outside and soft inside. The filling was spicy and tasty, but I did feel it wasn’t that generous. Now I am not sure if that was because this was the “lunch menu” version or if this was the size it was. The salad was nice, but I don’t think I did get the arrabbiata dip!
So what about the service, well they were obviously under staffed, the waiters were trying their best, but the whole service from start to finish took a really long time, this wasn’t going to be a quick meal. They also slightly messed up our order, though that was quickly rectified.
Overall I enjoyed the Calzone, and even at £7.95, thought it was good value for money, alas it was a pity that the place was so under staffed and as a result the service suffered.
In one of my previous blog posts I talked about the quality of the service at a recent visit to Bell Italia, so what about the food?
Well my wife had ordered the Formaggio di Capra, which is described on the menu as melting goat’s cheese and red pepper tapenade on giant ciabatta croutons, with baby spinach, rocket, green beans, caramelised onions, roasted red peppers, olives and fresh basil in a rosemary balsamic dressing.
This she really enjoyed, it was a really nice dish. She let me try one of the ciabatta croutons, It had lots of flavour and I liked the combination of flavours and textures. The salad was fresh and colourful.
I had ordered the Double Americano this was two chargrilled Aberdeen Angus beef burgers with baby gem, tomatoes, red onion and mayonnaise.
The last time I had a burger at Bella Italia it was really good, to tasted great, so my expectations were quite high. Alas it was slightly overdone, not so much to send it back (what with the service we had been getting, I didn’t really see the point) but enough to slightly mar the enjoyment of the dish.
My son went with a dish he had before, Gamberoni, described on the menu as eight succulent king prawns sautéed with spaghetti, garlic and chilli in a spicy pomodoro sauce.
He really enjoyed the dish, the pasta was cooked well, still al dente and not overcooked, the sauce was tomatoey and nice and spicy. He also got a lot more than eight prawns, however they were pre-cooked and not done as described in the menu, or how he had them before. As before it wasn’t reason enough to send the dish back, he also really enjoyed eating it.
Overall the food was okay, it could have been better, but as I mentioned in my previous blog post, the real issue for us with the meal was the service.
Maybe I am just getting old, or maybe I am getting more demanding, or maybe I just expect politeness and respect. We recently made a visit to Bella Italia at Cribbs, it’s somewhere we go quite often and in the past have had really nice meals and excellent service.
Our most recent visit though the lack of service, has really put us off visiting again. I did complain to head office and they did send a response, which I was satisfied with.
The main thrust of my complaint was that we as customers were seen as an inconvenience and were getting in the way of people doing their jobs. One example was that we weren’t shown to the table we had booked, but told it “was over there”. It wasn’t as though the place was busy, in fact quite the opposite it was virtually empty. It would have taken less than 30 seconds to escort us to our table, not much effort, but as a result a much nicer experience for us.
Here’s another example, as we waited for our food, by this time there were more people in the restaurant, the place started to fill with smoke from the grill. It wasn’t very pleasant as you might imagine.
As there was more smoke, people who hadn’t ordered started to get up and leave.One of the waiting staff did come and give us an explanation, what she said was “they had to leave the back door open as they were having a delivery, and this was blowing smoke through the restaurant”.
For me this isn’t good enough. The explanation implies that to happens often, so why not schedule deliveries earlier in the day, rather than over the peak lunchtime period? Also rather than leave the door open, why not have a member of staff at the door, who will open as and when needed to reduce the amount of smoke. You know why that didn’t happen? As it was easier to prop the door open!
Sometimes it is the little things that can make a big difference. I should point out that there were other things that we weren’t happy with during our visit including some quite dangerous serving of hot drinks, that culminated with me filling in the web feedback form when we got home.
More importantly it has made us decide that we probably won’t go there again, which says a lot.
On a recent visit to Cabot Circus we looked at where to eat, slightly constrained as were using some Tesco vouchers. We were restricted to Bella Italia, Cafe Rouge or Strada.
Strada was out of the running as it was up in Clifton Village. After our last experience at Bella Italia in Cabot, we made the decision to go to Cafe Rouge. However a quick look over the menu, meant though fine for most of us, there wasn’t anything that appealed to the two youngest members of our party. They were dead set on having pizza and spaghetti bolognese. No new tastes for them today, so a little downhearted we went to Bella Italia.
Overall it wasn’t a bad experience, but on reflection I don’t think we will go again to that branch, I do expect that we will probably go to the Cribbs branch though.
We did venture to the Cribbs branch after that meal and had a much better experience. I suspect that did influence how we felt about going to the Cabot Circus branch.
It was just after noon on a Saturday and the place was already buzzing. Nando’s next door was already full! As we ate our meal the place to busier and fuller, even the outside tables were full (despite it been quite cold and windy, even for May). I noticed as we left too how busy everywhere was.
What I have noticed more and more is how few places seem to be able to cope with five people. Plenty of tables for twos and fours, but very little for five. I think in the future we will probably need to be more planned and book tables in advance otherwise I think we could be disappointed, especially as how busy it eventually came.
Though the place was buzzing, it wasn’t that busy, but it took ages for the menus to appear, in the end I actually needed to ask for them. We took our time and when asked what drinks we wanted we were ready to order the food.
So what of the meal?
Well I was pleased to see that they had a special chalked on their blackboard and I went with that. This was Pizza Argosta that was topped with lobster, saffron, harrisa, red peppers, courgettes, parsley and rosemary. I also thought very reasonably priced at £8.95.
This was a thin crust pizza (as they usually are at Bella Italia) that was well cooked and very well presented.
There was a good potion of toppings and you didn’t feel anything was missing (well apart from the rosemary). The lobster tasted of lobster, the saffron was certainly apparent, both in taste and colour. I liked the thinly sliced courgette which was just cooked and was delicious. Overall a really nice different pizza and very tasty.
My wife went with the Formaggio di Capra. This was a salad made with melting goat’s cheese and red pepper tapenade on giant ciabatta croutons. Along with baby spinach, rocket, green beans, caramelised onions, roasted red peppers, olives and fresh basil in a rosemary balsamic dressing.
She initially thought it was a little on the large side, but she enjoyed it and polished it off. I thought it was really good value for £8.95.
My son at his last visit to Bella Italia had gone with the Gamberoni at £9.95, that is described on the menu as eight succulent king prawns sautéed with spaghetti, garlic and chilli in a spicy pomodoro sauce. He decided to go down the route again and ordered it.
I did think it was better presented the last time he had it. My son really enjoyed the dish again though, and finished it all off.
As for the pizza for the youngest, well that was in my opinion on the small side, but was enjoyed. I think if your child is older then eight or nine they would find that pizza too small. My youngest is four so was just right for lunch.
The spaghetti bolognese was also enjoyed by my middle one especially as he got a nice generous portion of parmesan on top.
I don’t usually eat puddings, but sometimes it’s nice to share and we went with the Godfather. According to the online menu, this contains nutty fudge brownies, vanilla and chocolate ice cream, chocolate sauce, fresh cream, chocolate popping candy, dark chocolate sprinkles and a wafer curl. According to the menu we actually read in the restaurant it said honeycomb ice cream. We did get vanilla, but no chocolate popping candy. At this point the staff were very busy and it was only a minor thing, so couldn’t be bothered to make a fuss. I am not even sure I like the popping candy, so probably a better dish for it.
The only challenge was to pay the bill, and I was left standing for ages before I could pay the bill. That was disappointing.
Overall the food was very good and enjoyed by all, really well presented and cooked. Service was adequate, yes they were busy and apart from some minor glitches, was okay. However nothing to write home about, we have had much better service at other places. Would we go again? Yes I think we would.