My last experience with Bella Italia was rather a disappointment, so with a little trepidation we went there for dinner, though this time it was a much better experience.
When we had arrived the place was quite empty, well it was after 4pm and you wouldn’t expect it to be that busy. What I didn’t realise when we left just before 6pm the place was buzzing and pretty much full. It certainly didn’t feel like that sitting down, I suspect the main reason is that this branch of Bella Italia is very much zoned into different areas, with clever use of walls and bannisters (or railings) though the place is quite big, you actually feel you are in a much smaller cosier venue. Compare this with the Bella Italia at Cabot Circus which is smaller, but feels much bigger and more open, and as a result less cosy.
There was a different menu to the time we last went and I would say that I was certainly less inspired. It felt a little more bland and corporate than previous visits, but that doesn’t mean it is, it just felt that way.
As a last minute choice I went with a starter and chose, despite my plan to be choosing different things, I went with the calamari at £5.95. Lightly breaded and deep fried tender squid, with lemon and caper mayonnaise. The squid was tender, but I have had much nicer squid at Bella Italia. It was apparent they had changed the recipe (well probably supplier). The last time I had the squid it included the tentacles as well as pieces of squid, and they were covered in a parmesan batter. This time they were rings and were breaded rather than battered. The only criticism I would make back then was that sometimes they overcooked the squid, this time though with the new recipe they didn’t.
So what about the main courses?
My son decided to go with the Gamberoni at £9.95, that is described on the menu as eight succulent king prawns sautéed with spaghetti, garlic and chilli in a spicy pomodoro sauce. As with a previous experience the waiting staff did ask if he wanted the chilli to which he replied yes. I find it amusing that they say eight prawns, obviously a combination of marketing the dish, and making sure that people don’t complain about the number of prawns! My son really enjoyed the dish and finished it all off.
After a lot of thought I went with the Formaggio Double Burger at £12.95, described in the menu as a double Americano with melted mozzarella, parmesan and gorgonzola cheese. It was served in a soft ciabatta bun with fries and smoked tomato and onion relish.
Firstly if they are chips, they are not fries! Fries are thin and skinny and the chips are chunky. These were chunky! The best way to describe them was as okay, they weren’t awful, but they were certainly not the best chips I had. Reflecting on this I think the problem was they were quite tasteless.
The burger though on the other hand was delicious. I was very impressed with the flavour and the texture. It was just how I like it. When I compare this one, the last time I had a burger at the Holiday Inn Express. When I ordered it, I was a little concerned that the three cheeses would overpower the dish, but that wasn’t the case, they complemented the burgers really well.
My wife went with the Portobello Mushroom Burger, which was a portobello mushroom, with goat’s cheese, roasted red pepper and onion, baby gem leaves, tomato and mayonnaise, served in a soft ciabatta bun. What I found funny was that she thought this was just the topping on a regular burger, she didn’t realise that the mushroom was the burger. Despite that “mistake” she really enjoyed it, she said it was delicious and the really liked the goat’s cheese.
My two younger children went with the pizza and spaghetti bolognese and both of them really enjoyed their food and ate a lot of it.
As for service, well I would say that the place got it just right. We had really good service throughout the meal.