Tag: baby spinach

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A different kind of pizza

Bristol has many places to eat and as well as high street chains there are many independent places. Having been invited to dinner the family headed off to one such independent place, the Florence Lounge in Totterdown in Bristol.

It certainly is a popular place with most tables reserved, even though we went to eat in the early evening. It was a hot and sunny day, so they had put most of their tables outside. They don’t have air-conditioning, so on a hot day you will want to sit outside.

I went with the Gamberi pizza. It came with a base covered in homemade tomato sauce, baby spinach, mozzarella, king prawns, silver skin anchovies, roasted asparagus, black olives, lime and rocket.

Gamberi Pizza

I loved how there was a varied selection of toppings on the pizza and the handful of fresh rocket was a nice addition. The prawns were very tasty and I enjoyed the silver skin anchovies. If these had been traditional salted anchovies then I may not have ordered the pizza. The base was cooked well and wasn’t soggy. I have had better bases recently and I felt that it let down the pizza slightly.

Unlike many other restaurants, you order and then pay at the till. The food is then bought to your table.

For those who are gluten free, unlike many pizza places these days, the only gluten free option is gluten free pasta and there is no gluten free pizza available.

Be aware that it is cash only, but there is a free ATM next door in the Tesco. Also it doesn’t have a licence, but you can bring your own alcohol if you want to (again useful having the Tesco next door.

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You need more staff…

I like great service, actually I almost expect great service. Generally most people do not go out to a restaurant to eat, they go for the whole experience. The welcome, the opening drink, the perusal of the menu, the choosing, the ordering, the anticipation, the actual eating, the reflection and leaving the table, knowing you don’t need to do the washing up. It’s the atmosphere, the furniture, the music, or no music, the ambience. A good restaurant will try and ensure that the whole experience is just right, and good customer service, is critical for a positive dining experience.

Down in London for a short break, we went to Pizza Express in Kingston, in the Rotunda. Though they said the air-conditioning was broken, it wasn’t that hot, so it didn’t appear that was going to be an issue.

Looking over the menu I decided upon the Toscana Romana Pizza, which is described as having a bigger, thinner, crispier pizza, topped with crumbled chilli & fennel sausage, mozzarella and tomato finished with baby mozzarella, Gran Moravia cheese, fresh basil and extra virgin olive oil.

Toscana Pizza

Though on my pizza I got slices of sausage rather than crumbled sausage and I think the pizza works better for it. The Toscana Pizza was delicious and I really enjoyed it.

My wife went with the Leggera Superfood Salad, this is made with baby spinach and seasonal mixed leaves, roasted butternut squash, beetroot, light baby mozzarella, avocado, pine kernels, cucumber, lentils and fresh basil, finished with balsamic syrup.

Superfoods Salad

She really enjoyed it, she though was disappointed that it had no seafood in it! Always read the menu carefully.

Unfortunately, a lack of staff meant for me that the dining experience, specifically the service, was not as good as the pizza. We had to wait long amounts of time between getting the menu, placing our food order, ordering additional drinks and getting the bill. One of the results of the lengthy service delays was in the end we decided not to have pudding.

I don’t mind slow service sometimes, it’s nice to take your time and not be rushed, however, I do find there is a difference between slow and indifferent, which appeared to be the issue here. Too often we were ignored even though we had indicated or even said we wanted some attention. I got the feeling that this was down to a lack of staff, who were probably too rushed and forgot about the key elements of good customer service.

The food was great, just a pity about the service.