After an appointment in Bristol we headed to Wagamama in Cabot Circus. Now I thought to myself I don’t think I have eaten at this branch before. However going through my photos using the Map feature in Apple Photos I discovered we had gone there in May 2022 and I hadn’t been impressed with the service back then.
As for the service, I was less than impressed. I know at Wagamama the food arrives when it is ready, so dishes won’t be served together. Normally I am alright with this, but this time the first two dishes arrived quite quickly, the other two took much longer to be served. By the time the final dish arrived, we had nearly finished our food. We ordered some more drinks, and they spent a lot of time on the bar, before they were brought to the table. There appeared to be a fair few staff. I think part of the issue was they were being inundated with online takeaway orders which was swamping the kitchen.
I have to say this time the service was so much better. My usual visits to Wagamama are when I am travelling or if eating locally, I find myself at the branch at Cribbs Causeway more so than Cabot Circus. A lot of the places I would normally have eaten at when visiting Cabot have either closed down or have become something else.
I went with a main course and a side dish. I decided I would definitely go with dishes I had not had before. I do like the food from Wagamama, but a lot of the time I order the same thing, I really like their yasai yaki soba and eat that a lot when I visit Wagamama. This time I wanted different things, also there were some new items on the menu.
For my side dish I went with the hot honey fried chicken with yuzu. This was chicken coated in hot honey + yuzu sauce, topped with mixed pickles and served with a zesty vegan mayo on the side.
For my main dish I with the new pho – chicken thigh, a vietnamese-inspired noodle soup with a clear yuzu broth, red pepper, bean sprouts, spring onion, coriander, mint, lime; served over konjac noodles, a lighter alternative to rice noodles made from the root vegetable, konjac.
I usually avoid pho or ramen, only because they can be a bit messy to eat, being more of a soup. However I liked the sound of the dish, so against my usual behaviour, I ordered it.
The pho was really good, I really enjoyed the clear yuzu broth which had a real depth of flavour. I liked the konjac noodles too. I did think the chicken could have been better, but it was still nice. The mint was an interesting addition that I wasn’t expecting which added not just a different flavour, but also an interesting texture as well.
I have wanted to try the hot honey chicken for a while now. It was nice, but it was in the main crispy fried chicken with sauce and mayo on the side. Don’t get me wrong I enjoyed it, but I am not sure I would order it again any time soon. I washed the meal down with an alcohol free beer.
My daughter had the duck donburi with some yuzu sauce. She didn’t enjoy it as much as she thought she would, probably would have been better with either no sauce, or some teriyaki sauce.
Overall the experience was so much better than it was in 2022, even though the place was busy (and they had online orders as well) the service was both speedy and efficient.