Despite the pandemic and the growth of delivery services, it was only in July of this year that I finally bit the bullet and used a delivery service.
I was away, working in London, and I was staying at a hotel which didn’t have a restaurant. I didn’t really want to go out to eat, so decided that maybe this time I should use a service like Deliveroo.
There was an opening offer, so that made it quite cost effective and cheaper than I thought it was going to be.
I looked over the choices and in the end went with Wagamama.
I was quite hungry so I ordered Yaki Soba with Chicken and Prawns, a portion of Chilli Squid and some vegan mixed mushroom bao buns.
The process of ordering was really quite simple and the communication was good as well. There was a slight issue in the driver finding my hotel, but a quick phone call sorted that.
So why was the meal disappointing?
The food was cold and I had to reheat it in my hotel room (which luckily was equipped with a microwave).
I did think that initially this was down to Deliveroo.
Well I actually don’t think the problem was with Deliveroo, but actually was with Wagamama.
When I went to Wagamama in Edinburgh recently, they were preparing orders for delivery services and the food was left on a table without any thought to it getting cold. I suspect it was a similar process when I used Deliveroo for my Wagamama meal.
The thing is that, this really put my off using Deliveroo again for a hot meal delivery. I did use the service recently for some wine from Morrisons which was also efficient and quick.
So what about the actual food.
Well the Yaki Soba was rather nice, and once warmed up in the microwave was tasty.
The chilli squid though looked great.
This was crispy fried squid dusted with shichimi. served with a chilli coriander dipping sauce.
However this dish was quite cold, and even though I warmed it up in the microwave, I do think this made the squid somewhat rubbery and softened the crispiness. It was certainly not as good as when I have had it in the restaurant fresh to the table.
There was though one star dish amongst the ones I ordered which was the (vegan) mushroom steamed hirata buns.
These were mixed mushrooms + panko aubergine hirata steamed buns – two small, fluffy asian buns stuffed with mixed mushrooms and panko aubergine, served with coriander and vegan mayonnaise.
These were delicious and I really enjoyed them.
So the next time I fancy some food from Wagamama, I think I will take the time to visit the restaurant and eat there.