I really like Café Rouge, I have had nice meals there in Brighton and Bath, so when I was in Cardiff recently I stopped to get a coffee and a snack.
I ordered a baguette with fries and a coffee.
Well I was disappointed, the baguette sandwich was fine and what I was expecting, however the fries were so very salty. I have never understood why some places insist on salting their fries (or chips) before serving them to the customer. Are people getting so lazy now that even if they want salt on their fries they couldn’t be bothered to do it themselves and let the restaurant or café do it for them. Even so in this instance there seemed to be a about three days of your recommended daily allowance on a pathetically small portion of fries in Café Rouge. I had to send them back, and though the waitress seemed to indicate that was how they came, I did manage to get unsalted fries. I got the impression that the fries I had before *may* have been secondhand or from the bottom of a badly salted batch.
I don’t like a lot of salt on my food (I never add it myself to my food or my cooking) so when I get something which is heavily salted in a restaurant I can’t eat it. Sometimes I remember to ask, but usually I forget.
So apart from the very very salty fries, what else did I not like about Café Rouge in Cardiff, well, the sausage in my baguette was overcooked and slightly burnt in places, I am guess they meant chargrilled, but it was more charred than grilled.
Another thing, the service was very very intrusive. I really wanted to be left alone to enjoy my meal, but the waitress kept coming up to me to see if I wanted this, or wanted that, or was it okay, etc… I had only just put my fork down on my empty plate and she was there ready to take it away.
Please give me a little time…
Also it took ages for my order to arrive in the first place (so I did get my time then, but she was always there…). It wasn’t as though the place was really busy, six of us all together I think, and the others were either about to leave or had their food on their table. There were about six waiting staff, there may have been more, but I think they needed more staff in the kitchens.
Overall I was disappointed with the food and the service, I know Café Rouge is a chain, but in this case the Cardiff branch was a real disappointment. I will probably go to the one in Bath again, but Cardiff, well there are plenty of other places to eat in the vicinity and the tapas place looked interesting.