Leaving tips

Though regardless of whether I pay by card or cash, and I have had good service, then I will leave whoever served me a cash tip.

However stories like this in the Observer really annoy me.

Fresh evidence that one of the country’s biggest restaurant chains is using scare tactics to deter waiters from asking for tips in cash has been uncovered by the Observer

Employees of Tragus – which owns Café Rouge, Bella Italia and Strada – have come under pressure to ensure service charges are paid by card, and at least one waitress has told the Observer that they are being threatened with dismissal if they do not generate enough card tips. Some have been told that undercover staff posing as diners will check that gratuities are not being pocketed. Cash tips go directly to staff, but those paid by card go to the company.

Waiting staff are underpaid, overworked and easily replaced. However they are the key to a good restaurant.

No one ever goes to a restaurant to just eat food, you go for the whole dining experience, and that experience includes good customer service.

It doesn’t matter if the food is excellent, if the service is awful, you won’t go again and importantly you will tell others how awful it was too.

SAME Cafe: The restaurant where you pay what you can

Very interesting article from the Denver News on the restuarant where you pay what you can.

SAME has a menu that changes daily but always features food that’s made from scratch and is largely organic. It has tables, chairs, bus bins, plants in the windows and overhead music (usually a mix of classic rock). But there’s one thing SAME doesn’t have: a cash register. There’s no credit-card machine, no change drawer, no receipt book. That’s because SAME doesn’t have prices. Diners come in and order — some ask for just a cup of soup or a small slice of pizza, while others go for a whole meal, maybe even seconds if they’re really hungry — and then pay what they want.

Ambassadors at Bloomsbury Part One

I was recently up in London and stayed at the Ambassadors Hotel in Bloomsbury. Staying with friends we had the Christmas dinner at the Number Twelve attached restaurant. I started off with the Chestnut Pasta and had the Ribeye steak for my mains.

The home made chestnut pasta was served with seasonal wild mushrooms and a white butter sauce. I did enjoy this dish, the pasta was cooked well and nice selection of mushrooms.

For my mains I had ribeye of 28 day Donald Russell beef, served with celeriac, braised red onion, wild mushrooms and roast potatoes.

ribeye of 28 day Donald Russell beef

The steak was not the best I’ve had, slightly tough and was certainly not full of flavour compared to others I have eaten. The celeriac was nice as was the onions and mushrooms.

Overall I did enjoy both the started and the main course.

Alba Ristorante Part Five

I was recently lucky enough to go to dinner at the Alba Ristorante in London with some friends., not just once, but enjoyed it enough the first time to go for a second meal. Unlike a lot of Italian restaurants I have been too, the menu here was not full of pasta and pizza, on the contrary it was very different and as a result much more interesting and refreshing.

One of the dishes that a friend ate was the Platessa con Salsa Bianca or Plaice with spinach, “salsa bianca” new potatoes.

Platessa con Salsa Bianca

He said it was excellent and beautifully cooked.

Alba Ristorante Part Four

I was recently lucky enough to go to dinner at the Alba Ristorante in London with some friends., not just once, but enjoyed it enough the first time to go for a second meal. Unlike a lot of Italian restaurants I have been too, the menu here was not full of pasta and pizza, on the contrary it was very different and as a result much more interesting and refreshing.

On my second visit for my main I had the Bistecca D’Agnello con Borlotti e Cipolle Rosse or in English, Lamb steak with Borlotti beans & red onion from Trope.

Now don’t get me wrong it was very nice, however I did ask for it cooked medium and what I got was more rare than medium. The beans were nice though.

Alba Ristorante Part Three

I was recently lucky enough to go to dinner at the Alba Ristorante in London with some friends., not just once, but enjoyed it enough the first time to go for a second meal. Unlike a lot of Italian restaurants I have been too, the menu here was not full of pasta and pizza, on the contrary it was very different and as a result much more interesting and refreshing.

Misto di Verdure alla Griglia Condite al Balsamico

On my second visit for my starter I had the Misto di Verdure alla Griglia Condite al Balsamico or in English, Mixed grilled Italian vegetables balsamic & extra virgin olive oil.

This was very nice, a simple dish which worked very well. There were courgettes, pepper, tomato and aubergine.

Out of the two starters I had, I think I preferred the duck.

Alba Ristorante Part Two

I was recently lucky enough to go to dinner at the Alba Ristorante in London with some friends; not just once, but enjoyed it enough the first time to go for a second meal. Unlike a lot of Italian restaurants I have been too, the menu here was not full of pasta and pizza, on the contrary it was very different and as a result much more interesting and refreshing.

For my first visit, I had the Smoked Duck Salad followed by the Calves Liver. The Italian name for the calves liver dish was Fegato alla griglia con spinaci & patate; in English, grilled calves liver with spinach & saute potatoes.

grilled calves liver with spinach & saute potatoes

I am not normally a great fan of liver, lambs liver is quite strongly flavoured and pigs liver much too strong. Most of the time it appears to be served as liver and onions and the liver is dry and tough. However I had read many reviews about calves liver so this was an opportunity.

I was impressed.

It was beautifully cooked and was delicious. The flavour was exquisite and the accompanying spinach and potatoes were done well too. The texture was fantastic, it almost melted in the mouth. It had been grilled to perfection and was medium as was recommended to me and as asked for by me. As you can see it was a good size portion which surprised me as the dish was from Alba’s fixed price menu.

It was so good that on my second visit I was tempted to have it again.

Alba Ristorante Part One

I was recently lucky enough to go to dinner at the Alba Ristorante in London with some friends., not just once, but enjoyed it enough the first time to go for a second meal.

I will review our meals over a few blog posts over the next few days (or well at least over the next week or so).

Unlike a lot of Italian restaurants I have been too, the menu here was not full of pasta and pizza, on the contrary it was very different and as a result much more interesting and refreshing.

For my first visit, I had the Smoked Duck Salad followed by the Calves’ Liver.

smoked duck breast with lambs lettuce & Italian orange slices

Well to give the dish, its proper name, petto d’amamtra all’arancia or in English, smoked duck breast with lambs lettuce & Italian orange slices.

The duck was very thinly sliced and had a delicate flavour which was slightly overpowered by the orange and the dressing.

However it was still delicious and I enjoyed it very much.

National Trust Cafe

I had an excellent meal yesterday at the National Trust cafe in Swindon (next door to the STEAM museum and the Swindon shopping outlet). It’s part of their headquarters.

National Trust Headquarters, Swindon

I ordered the pork chop with tomatoes and mushrooms served with vegetables and seasonal potatoes.

The chop (which was boned or boneless) was grilled to perfection, too often with this kind of dish you find some cafes cook it in advance and keep it warm which usually means that the pork dries out and is very tough. This pork chop was full of flavour, tender and delicious. The chop was covered with a chunky sauce made form tomatoes and mushrooms which was well flavoured and for me perfectly seasoned (which means it wasn’t salty).

The vegetables were okay, the carrots tasted as though they were cooked from fresh, but I have a suspicion that the peas and sweetcorn were cooked from frozen (which isn’t surprising and they tasted fine).

The potatoes were roasted new potatoes which were well cooked and very tasty.

My other half went for the red pepper flan (okay read quiche) which was served warm with potatoes and salad. She said the flan was really nice, I was almost too focussed on my pork to ask her for a taste.

For afters I had the treacle tart, too often these can be over sweet, but this was just right in terms of sweetness, but I did find the pastry somewhat tough.

The pork chop dish was very reasonable at £5.95, the flan was only £4.95. I did think the treacle tart was sightly overpriced at £3.25 (especially as other cakes were only £1.50). However overall it certainly was value for money.

Compared to the food offerings in the shopping outlet, if you are out Swindon way, pop over to the National Trust cafe and enjoy a delicious meal in peaceful and pleasant environment.