I was driving down the M4 one evening, when I decided I needed a break and I stopped off at Starbucks at Membury Services. Rather than go into the main services, I headed off to the Starbucks, which though a drive through, also has a large seating area. I prefer these to the coffee places in the main services building.
I was the only person at the counter, but it took a while for me to be served and then it took a while for my coffee to arrive. I guess they were busy with drive though orders, but even so, I wonder why one member of staff focuses on drive through orders and the other member of staff on the wall ups.
I had a flat white in a cardboard cup. It was, like a lot of Starbucks coffee rather bitter. However I had a nice break and then it was back in the car and time to continue the journey.