Tag: café rouge

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But you said….

So there I was at Cribbs Causeway doing some late night shopping when I decided I wanted a bite to eat. So a quick decision was made to go to Café Rouge…

But you said….

Yes I know I said before that I wouldn’t go again to Café Rouge….

So….

However I had a Tesco Clubcard voucher on me, and that is one of the few places at Cribbs that takes them… so despite my reservations about Café Rouge based on previous visits, I decided to eat there.

The fixed price evening menu wasn’t an option as you can’t use the Tesco vouchers with it. So I looked at the full price menu and decided to go with the Bavette steak.

Traditional French cut of steak marinated in rosemary & garlic, best enjoyed rare, with French fries and melted garlic beurre maison.

I hadn’t tried a steak before at Café Rouge so was slightly apprehensive. I did though as the menu recommended ordered the steak rare. The Bavette is a flank steak so if cooked medium or well done it will be a tougher than say a sirloin.

When it arrived it did look very nice.

So as I cut into the steak I was still wondering if I had made a mistake. However in the end I was quite pleased. It was a little more done than I would have liked, which meant it was slightly tougher than I think it should have been. The fries were crisp, but over-seasoned. I did find them not entirely disagreeable, and there was a nice portion. I wasn’t too impressed with the butter so didn’t pour it over my steak. The main reason for ordering a steak is the steak and I was pleased with the dish. As with any dish ordered from a chain such as Café Rouge you are relying very likely on system cooking rather than home or chef cooked food. However in this case the dish exceeded my expectations and I did finish the plate clean.

Unlike previous visits to that Café Rouge the service was much much better, fast, efficient and friendly. The place was quite busy, so I was pleased with the unexpected much better level of service.

So despite my reservations I in the end had a good meal, good service and may go again.

Really?

Well I did say may…

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Have you learnt your lesson yet?

So there I was needing a place to go to lunch. I did actually fancy La Tasca, however they weren’t doing anything like their Tapas for a Tenner deal though they were doing quite a few deals if there were two of you (eat for £12). However I was on my own so that wasn’t going to happen.

I looked round, but didn’t fancy Spud-u-like or Burger King so with time running out, but with a little hesitation I decided to go to Café Rouge.

Now my past experiences with Café Rouge have not been always favourable.

When I went to the branch in Cardiff I said:

Overall I was disappointed with the food and the service, I know Café Rouge is a chain, but in this case the Cardiff branch was a real disappointment.

When I was at one of the Bristol branches I was also not impressed:

They do a very good merguez sausage and it is always very well done, well cooked and nice and spicy.  The lentils were quite good too.

However the dish was let down by something as simple as rocket leaves. They were not fresh, old and somewhat manky! A disappointment using not just old rocket leaves, but ones that looked as if they were verging on going off.

Now it’s not always bad news, otherwise I would certainly not have gone again this time. I had a wonderful meal in Brighton a few years ago and I think that’s the reason I keep going back.

So what went wrong this time?

This time the food was up to scratch and I’ll start with that. What I did notice was that the merguez sausage was no longer on the menu, which is a personal favourite.

I went for the fixed price menu, which is very reasonable at £8.50 for two courses, even though the choice is limited to three items for started and mains.

For my starter I went with the Salade de Toulouse – A warm salad of smoked Toulouse sausages sautéed with new potatoes and caramelised onions on a bed of mixed leaves.

This was quite nice, the sausage though was no merguez sausage and I expected a little more flavour from it. The onions and potatoes were cooked just right and the salad was fresh and crisp. I enjoyed it and used some bread to soak up the dressing.

The other two choices were Champignons a la Creme – Chestnut mushrooms cooked in garlic & cream served with French bread and

Salade Niçoise – Classic Niçoise salad with tuna, anchovies, egg, olives, potatoes, French beans and tomatoes with mixed leaves.

For my main course I went with the Poulet et Dauphinoise – Roasted chicken leg with dauphinoise potatoes and thyme jus.

This was also very nice, the chicken was cooked fine, the dauphinoise potatoes had flavour and good texture. The thyme jus was very nice.

The other two choices for the mains were Filet de Colin – Pan fried fillet of hake served on a bed of Ratatouille and Omelette aux Fines Herbes – Fresh herb omelette served with French fries or mixed salad. The fish had run out so it was a choice between chicken and omelette in the end.

So the food was good, what went wrong, why are you not going again?

Well this time the service is what was awful.

When I walked in, the place was quite full, and the waitress did say there would be a 30 minute wait for food, I was fine with that. It just seemed to taken them an inordinately long time to take my order. The first course arrived within 20 minutes which was nice. But then I had a 30 minute wait for the main course! By this time the place was much much emptier. What annoyed me though was that other tables were getting served before me even though they had come in later. In other words I had been forgotten… this was also evidenced by the waitress asking if I had had my main course (with my empty starter plate in front of me).

I normally do tip, however on this occasion I felt that I hadn’t had any service let alone good service.

So next time I think about going to Café Rouge, remind me of this time, oh and that time too….

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Beignets de Cabillaud

Earlier this week I mentioned the starter I had had at Café Rouge. It was part of the fixed price menu, for my mains I had Beignets de Cabillaud, which is deep fried cod goujons served with French Fries and remoulade sauce.

So it’s fish and chips!

I did enjoy this dish, I liked the fries, the batter was cripsy, the fish had flavour, the sauce was tasty.

I think I should have ordered a salad to go with it, but if the rocket leaves were anything to go by on the starter than maybe it was a good idea I didn’t.

This dish almost made up for the disappointment of the starter.

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Merguez aux Lentilles de Puy

Though I always have reservations about Café Rouge there is one item on the menu that I do like that always tempts me to try the place again, and that is Merguez aux Lentilles de Puy or grilled spicy Merguez sausage on a bed of puy lentils in a ceramy sauce and topped with a rocket salad.

They do a very good merguez sausage and it is always very well done, well cooked and nice and spicy.  The lentils were quite good too.

However the dish was let down by something as simple as rocket leaves. They were not fresh, old and somewhat manky! A disappointment using not just old rocket leaves, but ones that looked as if they were verging on going off.

Once more Café Rouge disappoints, I need to learn from this.

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Merguez sausages

One of my favourite sausages is the merguez sausage.

This is a North African spicy lamb and beef sausage that is really nice and meaty with a hot and spicy taste.

Merguez sausages

Merguez is made with lamb or beef, and flavoured with a wide range of spices, such as sumac for tartness, and paprika, cayenne, or harissa, a hot chilli paste that gives it a red colour.

I have had Merguez sausages in Cafe Rouge and have had trouble finding them for sale in my local suppliers.

However was pleased to find them in Taste.

Just grilled they were delicious.


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Café Rouge – too salty even it was by the sea…

Cardiff Bay

I really like Café Rouge, I have had nice meals there in Brighton and Bath, so when I was in Cardiff recently I stopped to get a coffee and a snack.

I ordered a baguette with fries and a coffee.

Well I was disappointed, the baguette sandwich was fine and what I was expecting, however the fries were so very salty. I have never understood why some places insist on salting their fries (or chips) before serving them to the customer. Are people getting so lazy now that even if they want salt on their fries they couldn’t be bothered to do it themselves and let the restaurant or café do it for them. Even so in this instance there seemed to be a about three days of your recommended daily allowance on a pathetically small portion of fries in Café Rouge. I had to send them back, and though the waitress seemed to indicate that was how they came, I did manage to get unsalted fries. I got the impression that the fries I had before *may* have been secondhand or from the bottom of a badly salted batch.

I don’t like a lot of salt on my food (I never add it myself to my food or my cooking) so when I get something which is heavily salted in a restaurant I can’t eat it. Sometimes I remember to ask, but usually I forget.

So apart from the very very salty fries, what else did I not like about Café Rouge in Cardiff, well, the sausage in my baguette was overcooked and slightly burnt in places, I am guess they meant chargrilled, but it was more charred than grilled.

Another thing, the service was very very intrusive. I really wanted to be left alone to enjoy my meal, but the waitress kept coming up to me to see if I wanted this, or wanted that, or was it okay, etc… I had only just put my fork down on my empty plate and she was there ready to take it away.

Please give me a little time…

Also it took ages for my order to arrive in the first place (so I did get my time then, but she was always there…). It wasn’t as though the place was really busy, six of us all together I think, and the others were either about to leave or had their food on their table. There were about six waiting staff, there may have been more, but I think they needed more staff in the kitchens.

Overall I was disappointed with the food and the service, I know Café Rouge is a chain, but in this case the Cardiff branch was a real disappointment. I will probably go to the one in Bath again, but Cardiff, well there are plenty of other places to eat in the vicinity and the tapas place looked interesting.