Category: review

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Have you learnt your lesson yet?

So there I was needing a place to go to lunch. I did actually fancy La Tasca, however they weren’t doing anything like their Tapas for a Tenner deal though they were doing quite a few deals if there were two of you (eat for £12). However I was on my own so that wasn’t going to happen.

I looked round, but didn’t fancy Spud-u-like or Burger King so with time running out, but with a little hesitation I decided to go to Café Rouge.

Now my past experiences with Café Rouge have not been always favourable.

When I went to the branch in Cardiff I said:

Overall I was disappointed with the food and the service, I know Café Rouge is a chain, but in this case the Cardiff branch was a real disappointment.

When I was at one of the Bristol branches I was also not impressed:

They do a very good merguez sausage and it is always very well done, well cooked and nice and spicy.  The lentils were quite good too.

However the dish was let down by something as simple as rocket leaves. They were not fresh, old and somewhat manky! A disappointment using not just old rocket leaves, but ones that looked as if they were verging on going off.

Now it’s not always bad news, otherwise I would certainly not have gone again this time. I had a wonderful meal in Brighton a few years ago and I think that’s the reason I keep going back.

So what went wrong this time?

This time the food was up to scratch and I’ll start with that. What I did notice was that the merguez sausage was no longer on the menu, which is a personal favourite.

I went for the fixed price menu, which is very reasonable at £8.50 for two courses, even though the choice is limited to three items for started and mains.

For my starter I went with the Salade de Toulouse – A warm salad of smoked Toulouse sausages sautéed with new potatoes and caramelised onions on a bed of mixed leaves.

This was quite nice, the sausage though was no merguez sausage and I expected a little more flavour from it. The onions and potatoes were cooked just right and the salad was fresh and crisp. I enjoyed it and used some bread to soak up the dressing.

The other two choices were Champignons a la Creme – Chestnut mushrooms cooked in garlic & cream served with French bread and

Salade Niçoise – Classic Niçoise salad with tuna, anchovies, egg, olives, potatoes, French beans and tomatoes with mixed leaves.

For my main course I went with the Poulet et Dauphinoise – Roasted chicken leg with dauphinoise potatoes and thyme jus.

This was also very nice, the chicken was cooked fine, the dauphinoise potatoes had flavour and good texture. The thyme jus was very nice.

The other two choices for the mains were Filet de Colin – Pan fried fillet of hake served on a bed of Ratatouille and Omelette aux Fines Herbes – Fresh herb omelette served with French fries or mixed salad. The fish had run out so it was a choice between chicken and omelette in the end.

So the food was good, what went wrong, why are you not going again?

Well this time the service is what was awful.

When I walked in, the place was quite full, and the waitress did say there would be a 30 minute wait for food, I was fine with that. It just seemed to taken them an inordinately long time to take my order. The first course arrived within 20 minutes which was nice. But then I had a 30 minute wait for the main course! By this time the place was much much emptier. What annoyed me though was that other tables were getting served before me even though they had come in later. In other words I had been forgotten… this was also evidenced by the waitress asking if I had had my main course (with my empty starter plate in front of me).

I normally do tip, however on this occasion I felt that I hadn’t had any service let alone good service.

So next time I think about going to Café Rouge, remind me of this time, oh and that time too….

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Surf & Turf

A few months ago I visited the Surf & Turf restaurant in St Ives.

I was looking for a nice meal and having had a look round decided on the Surf & Turf. I went with the signature dish as I do quite like surf and turf.

After a very nice complimentary portion of soup…

…it was onto the main course.

It consisted of half a lobster, a rib eye steak and some giant prawns. Served with salad and new potatoes.

It was all very fresh and did taste good. The steak was cooked to my liking. I did have a hunch that the shellfish wasn’t cooked from raw, which was a pity, but overall a nice dish and reasonably priced at £25.

The surroundings were very pleasant and the staff and service were excellent.

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Grilled Trio

In December 2009 I went to a conference in Auckland in New Zealand. I had passed the Harbourside Ocean Bar Grill numerous times on my first few days and really liked the look of the menu. However too often I was eating with friends, or at the conference. I decided on what was my last night in Auckland that I would go and eat there.

Having had a delicious starter of scallops I went for the Grilled Trio for my main course. This was a really interesting dish comprising a trio of grilled fish.

It was like having three separare main courses, which was the reason I chose  it as it was difficult to make one choice from the menu.

The three fish were from left to right.

Kingfish, with lemon potato, chorizo and a chermoula butter sauce.

Salmon with spice avocado and salmorejo sauce.

Hapuku served with hummus, pomegranate syrup and crisp onions.

This was a really excellent dish, full of flavour and just the kind of thing I like from a restaurant meal, creativity, flavour and textures.

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Northland Scallops

In December 2009 I went to a conference in Auckland in New Zealand. I had passed the Harbourside Ocean Bar Grill numerous times on my first few days and really liked the look of the menu. However too often I was eating with friends, or at the conference. I decided on what was my last night in Auckland that I would go and eat there.

For my starter I went with the Northland Scallops.

Grilled scallops with a pineapple salsa, skordalia and beurre blanc.

Beautifully cooked and presented scallops. Nice accompaniments. Delicious.

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Breakfast in Bloomsbury

I had really enjoyed the breakfast I had at the Ambassadors Hotel in Bloomsbury back in 2008.

It was a splendid affair, and though there was an element of self-service, what was nice was the staff took your cooked breakfast order and brought it to the table. 

Beautifully served, it consisted of an excellent meaty sausage, some very nice grilled bacon, a small bowl of baked beans, grilled (and skinned) tomato, mushroom, bubble and squeak, black pudding and egg. You had a choice of eggs (chicken or duck) and cooked to your liking, I had a poached duck’s egg. It was also garnished with lettuce, not sure about the lettuce.

So when I was lucky enough to stay at the Ambassadors Hotel in Bloomsbury again recently, I was really looking forward to coming down for breakfast.

I wasn’t expecting to get an identical experience, but it was pretty close.

breakfast

The eggs were cooked well, the sausage was nice, as was the bacon. I liked the grilled mushrooms. The tomato wasn’t as good as before and there was a solitary small hash brown.

Luckily no lettuce, just some parsley.

There was quite a choice of other cooked items as well, such as boiled eggs and kippers.

Along with the cooked breakfast, there was also a (self-service) selection of toast, bread products such as croissant and panettone, fruit, yoghurt, juice, cold meats, cheese and smoked fish.

Excellent service and great food. A good start to the day.

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Shish Kebab

The first time I went to Caffe Gusto at the Mall I was impressed with the quality of the food and friendly staff, but less impressed with the speed of service.

So when I was in the mood for some lunch and was passing the Mall I was slightly hesitant about going to Caffe Gusto as I was in a bit of a hurry. However I knew I wouldn’t be going to Café Rouge anytime soon.

At Caffe Gusto, it’s a bit like a pub, in that you order your food at the counter, give a table number and then wait for your food.

I ordered the Shish Kebab in Pitta Bread with an Americano.

The coffee was good and I was pleasantly surprised by how quickly the food arrived, and all nice freshly cooked.

The lamb was reasonably tender, nicely cooked and well flavoured. The fries were really nice and the salad was fresh.

Overall I had an excellent meal and was pleased with what I had. I would go again.

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Beignets de Cabillaud

Earlier this week I mentioned the starter I had had at Café Rouge. It was part of the fixed price menu, for my mains I had Beignets de Cabillaud, which is deep fried cod goujons served with French Fries and remoulade sauce.

So it’s fish and chips!

I did enjoy this dish, I liked the fries, the batter was cripsy, the fish had flavour, the sauce was tasty.

I think I should have ordered a salad to go with it, but if the rocket leaves were anything to go by on the starter than maybe it was a good idea I didn’t.

This dish almost made up for the disappointment of the starter.

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Merguez aux Lentilles de Puy

Though I always have reservations about Café Rouge there is one item on the menu that I do like that always tempts me to try the place again, and that is Merguez aux Lentilles de Puy or grilled spicy Merguez sausage on a bed of puy lentils in a ceramy sauce and topped with a rocket salad.

They do a very good merguez sausage and it is always very well done, well cooked and nice and spicy.  The lentils were quite good too.

However the dish was let down by something as simple as rocket leaves. They were not fresh, old and somewhat manky! A disappointment using not just old rocket leaves, but ones that looked as if they were verging on going off.

Once more Café Rouge disappoints, I need to learn from this.

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Char-Grilled Feather Steak Florentine

The other week I was at the Solent Hotel & Spa in Fareham. From the outside it was a modern looking hotel just off the motorway. Inside it was well decorated and though they had gone for an “older” look, it did appear to work, and didn’t look tacky as sometimes it does when hotels do this.

The staff in the hotel were professional and friendly and their primary goal appeared to be making sure that my stay was perfect.

Rather than go to the restaurant I went to the bar instead to eat. From the menu, I chose the Char-Grilled Feather Steak Florentine. It is called ‘feather’ due to the unique markings of the meat, it is also known as the ‘butchers or onglet steak’. The steak was served with a spicy tomato sauce and fries.

I wasn’t expecting the dish to look like this though when it arrived!

The steak arrived pre-sliced on a wooden board rather than a plate. The steak was excellent and well flavoured. I also enjoyed the dressing and salad leaves. The spicy tomato sauce was okay, but I didn’t like it that much, nothing wrong with it, more it wasn’t to my taste. The fries were crisp and had flavour.

Overall a delicious steak and a delightful eating experience.

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Oh dear, gone downhill somewhat…

Back in February 2008 I wrote a glowing review of the National Trust Heelis Cafe in Swindon next door to the shopping outlet.

Compared to the food offerings in the shopping outlet, if you are out Swindon way, pop over to the National Trust cafe and enjoy a delicious meal in peaceful and pleasant environment.

We visited the cafe again today and was, well let’s just say the quality has done downhill somewhat in some areas.

There were no childrens’ boxes available at the time of ordering, so rather than wait we ordered the children two sausage baps. The sausages were slightly overdone (probably under the hot lamp for too long) and the baps, well one was toasted and slightly burnt, the other wasn’t even toasted! Why? No idea.

My other half went with the Fidget Pie, well it was a pasty, that came with salad and roast potatoes, no not sure of that combination myself to he honest, it’s not as though we were given a choice. The salad was fine, but the pasty was a little short on filling so consisted mainly of pastry.

I went for a traditional roast beef dinner. At £7.50 I expected to get an excellent home cooked roast beef dinner… well I didn’t.

Yes the potatoes were home roasted, and were roasted and not deep-fried as is often the case in some restaurants, pubs and cafes. The carrots were fine, but the brocolli was limp, having spent too much time under a heat lamp. The beef was a real disappointment, wafer thin slices of cooked beef that had been re-heated in gravy. This is something that cheap catering does, and not something I expected from the  Heelis Cafe. The Yorkshire Pudding looked and tasted like it was heated up in the microwave and to be honest I did wonder if the meal was from the day before (as we did order early at midday) and had just been microwaved. I was expecting a proper carvery and proper slices of roast beef, not the equivalent of a £3.99 meal from a supermarket cafe.

Overall having spent nearly £30 at the cafe I was very very disappointed.

Maybe I should have complained, but it’s not as though anything was wrong, it was just that the quality was nowhere near what I have had in the past from the cafe. I am guessing that they have a new chef. They appeared to also have stock problems, as they had no salmon and no flan either; remember they only have a few things on the menu.

As a result I will probably not visit again, or if I do I would check the menu more carefully before ordering.